PHOENIX EMERGENCY MEDICAL SOLUTIONS
ONSITE FIRST AID TRAINING + CONSULTANCY PROVIDER
FOR IPSWICH & SURROUNDING AREA

07840 585 475

Shenstone Drive
Ipswich IP1 6NS

Courses

Reviews

Very interesting, The practical sessions with Covid measures was great. Come again!

Resmi Abraham

Witnesham

Basic Life Support In-House

8th October 2020

I found the course very interesting and easy to understand it was also fun. I think the course is perfect as it is.

Really enjoyed the course, felt very relaxed and found it interesting.

Sarah Jarrold

Witnesham

Basic Life Support In-House

8th October 2020

I really liked the way it was all explained thoroughly and it was made fun so I enjoyed it.

Thank you for the course.

Suzy Hope

Witnesham

Basic Life Support In-House

Although I was unable to take part this time. I think the practical parts make the course fun.

Stuart and Teresa are very friendly and make the course fun and enjoyable. Thank you.

Charlotte Allum

Witnesham

Basic Life Support In-House

7th October 2020

Practical, easy to follow, safely run, easy instructions.

Kenneth Hayhoe

Witnesham

Basic Life Support In-House

6th October 2020

Good course, information easy to follows.

Great instructors.

Angeline Lewis

Felixstowe

AED

14th September 2020

Great course again. Provides brilliant learning in a fun but serious way.

Martin Long

Felixstowe

AED

14th September 2020

I thought Covid-19 precautions were very good and pleasantly surprised by how much we could do considering. Good humour throughout kept the subject manner easy to digest.

Michael Levey

Felixstowe

AED

14th September 2020

Loved the handover skill assessment! Think this is vital learning. Love the relaxed atmosphere.

Thank you for making it fun and interactive.

Gail Bosley

Felixstowe

AED

14th September 2020

Efficient AED course, to the point, all questions replied. Covid-19 additions brought content up to date. Really pleased!

Vivi Mougkra

Felixstowe

AED

14th September 2020

Good relaxed environment, felt comfortable to share experiences. Trainer and support were great at explaining and thorough with all points.

Gail Bosley

Felixstowe

Emergency First Aid at Work

26th August 2020

Friendly and knowledgeable team, great presentation. Would highly recommend.

Lyndon Hunt

Felixstowe

Emergency First Aid at Work

26th August 2020

The Brayden Manikins were brilliant to use (watching the lights) very helpful when learning re compressions and CPR.

Film footage very informative - especially Agonal gasps - very realistic

Repetition of practicals very useful so able to feel confident.

Catherine Clarke

Woodbridge

Emergency First Aid at Work

22nd July 2020

Brilliant as usual.

Marion Gordon

Ipswich

Emergency First Aid at Work

11th July 2020

Very helpful and tutors very professional

Lynn Wharton

Ipswich

Emergency First Aid at Work

11th July 2020

As usual a fun day without the fear of a classroom. Knowledge. Helpful. Always makes us feel comfortable.

Anthony Tanner

Ipswich

Emergency First Aid at Work

11th July 2020

My training was good and helpful.

Catherine Redknap

Ipswich

FAW Refresher

2nd July 2020

Very good, Very useful.

Shane Ryan

Woodbridge

Emergency First Aid at Work

11th March 2020

Very good as always, provides confidence in first aid.

Ed Clarke

Woodbridge

Emergency First Aid at Work

11th March 2020

Very good and learnt a lot on this course

Charles Clarke

Woodbridge

Emergency first Aid at Work

11th March 2020

Course is very well explained and in such good detail to help to understand.

Shaun Mayhew

Woodbridge

Emergency First Aid at Work

10th March 2020

Good course, nice and relaxed and very informative

Kieran Ellis

Woodbridge

Emergency First Aid at Work

10th March 2020

I thought the course was very clear and taken well

Mark Ray

Woodbridge

Emergency First Aid at Work

10th March 2020

Very Good!

Amy Jefferies

Eye

FAW Refresher

9th March 2020

The course was very effective and informative.

Resmi Abraham

Witnesham, Ipswich

Basic Life Support

6th March 2020

Everything was informative. There is enough information and practice in this course, very well presented.

Brigitta Gwilliam

Witnesham, Ipswich

Basic Life Support

6th March 2020

The practical part of the course is the most useful as even with previous course knowledge erodes after time.

This course is very good.

Harald Beck

Witnesham, Ipswich

Basic Life Support

6th March 2020

Excellent course, good communication throughout. A friendly well mannered service.

Lewis Canham

Ipswich

Emergency First Aid at Work

12th February 2020

Very enjoyable training Teresa and Stuart are friendly and make the training easy and fun and very informative, take time to answer any questions.

Dawn Leech

Ipswich

Emergency First Aid at Work

12th February 2020

Felt really at ease in the practical assessments, learned a lot. Thank you.

Jason Smy

Ipswich

Emergency First Aid at Work

12th February 2020

Very good course learnt a lot and the way Stuart and Teresa conducted the course was very well laid back which meant it was very easy to participate and kept focus on the course Thank you

Gary Leech

Ipswich

Emergency First Aid at Work

12th February 2020

As always it's been brilliant, Stuart and Teresa are great at teaching first aid.

Adrian Leech

Ipswich

Emergency First Aid at Work

12th February 2020

This is the third first aid course I have attended. The best so far.
The content is delivered perfectly.
When you know the trainer has experienced 1st hand, respect and credit deserved.

Adrian Game

Bramford, Ipswich

Emergency First Aid at Work

11th February 2020

Excellent delivery of information with humour (where appropriate)
Very informative and knowledgeable, highly recommend!
Equipment excellent.

Louise Minns

Bramford, Ipswich

Emergency First Aid at Work

11th February 2020

I liked how relaxed the course felt and the trainers were very approachable.
I really enjoyed the course - Thank you.

Bryony Allen

Ipswich

Basic Life Support

18th January 2020

Really enjoyed the training provide. It was informative and thorough. The practical assessments were enjoyable and well managed.

Everyone was engaged from start to finish and it was well delivered.

Thank you both.

Sophie Williams

Hadleigh

Emergency First Aid at Work

17th December 2019

Thought the first aid training was great, lots learnt with hands on tasks.

Highly recommend.

Tom Flory

Hadleigh

Emergency First Aid at Work

17th December 2019

I found it a very good course!

Oliver Bell

Hadleigh

Emergency First Aid at Work

17th December 2019

A very informative course, engaging with lots of opportunities to ask questions and clarify thinking. Very personable trainers who explained things very well. Thank you.

Lisa Tapscott

Eye

Emergency First at Work

4th December 2019

Enjoyable, yet educational course.
Video clips helped break up the slide show and re-engage learning.

Sarah Booty

Eye

Emergency First Aid at Work

4th December 2019

I found the course very professional and tutors very professional and made the course enjoyable.

It was very relaxed and fun.

Marie Williams

Ipswich

Emergency First Aid at Work

6th November 2019

Really happy with the course. Very engaging tutor, very knowledgeable. Learnt lots.

Hannah Mitchell

Ipswich

Emergency First Aid at Work

6th November 2019

Very good. Had a good amount of content and was easy to take on board.

Zoe Barker

Ipswich

Emergency First Aid at Work

4th November 2019

Really good Training - has refreshed my knowledge. Enjoyed the practicals.

Claire Mouland

Ipswich

Emergency First Aid at Work

4th November 2019

Very good session

Hollie-Marie Studd

Ipswich

Emergency First Aid at Work

4th November 2019

Another Excellent course from phoenix EMS. Thank you.

Dawn Maile

Felixstowe

AED

19th October 2019

Practical insights from Stuart's years of experience in the ems, excellent course, highly recommend.

Dawn Maile

Felixstowe

Basic Life Support

19th October 2019

Very enjoyable course. Well delivered and excellent learning.

Martin Long

Felixstowe

AED

16th October 2019

The course was excellently delivered. Everything I expected to be covered was covered and the knowledge of the tutors added to the day because live examples could be drawn upon for emphasis.

Steven Dickerson

Felixstowe

AED

16th October 2019

Great training and good examples used

Paraskevi Mougkra

Felixstowe

AED

16th October 2019

Pre course email failed so can't comment on that. Course was delivered well. Stuart was very engaging, knowledgeable and patient.

Michael Levey

Felixstowe

Automated External Defibrillator (AED)

24th September 2019

Course content was fantastic, was light-hearted when applicable but this made the training easier to follow. Instructors were very knowledgeable, supportive and encouraging. Thank you.

Gail Bosley

Felixstowe

Automated External Defibrillator (AED)

24th September 2019

Good Course. Refreshed learning on CPR and an excellent introduction on how to use the AED.
Top marks to the tutors as made it very enjoyable.

Martin Long

Felixstowe

Automated External Defibrillator (AED)

24th September 2019

All Excellent

Anthony O Neill

Sudbury

Basic Life Support

20th September 2019

Very Knowledgeable, answered all questions I asked.

Fiona Manthorpe

Sudbury

Basic Life Support

20th September 2019

I liked that we got to practice the procedures & the trainers were very helpful.

Rosie Grant

Sudbury

Basic Life Support

20th September 2019

As a trainer I found todays' training engaging with new knowledge, great presentation.
I will take away a lot of changes that now apply - many thanks; would highly recommend.

Alison Clarke

Colchester

Emergency First Aid at Work

15th August 2019

Don't change anything, excellent as always!

Sharon Hall

Ipswich

Emergency First Aid at Work

27th July 2019

Well informed and presented with a modern approach.

Nigel Harrison

Westerfield, Ipswich

Emergency First Aid at Work

16th July 2019

Well presented and informative course.

Mike Bailey

Westerfield, Ipswich

Emergency First Aid at Work

16th July 2019

Excellent Presentation with opportunity to go over any areas to practice.
Overall would highly recommend.

Lorraine Evans

Westerfield, Ipswich

Emergency First Aid at Work

16th July 2019

Loved it! I thoroughly enjoyed learning this course. being able to carry out role play was a huge help into feeling confident about it all.

Sarah O Sullivan

Woodbridge

Basic Life Support

15th July 2019

The course covered everything I needed to know with practical sessions.
The trainers were very helpful in letting us understand how to do practical sessions and could ask any questions throughout.

Caroline Wales

Woodbridge

Basic Life Support

15th July 2019

Very informative course, useful information. Good to be made aware of kit that is available.
I have done the course before, but definitely useful to have a reminder on many of the areas, especially practical.

Charlotte Beckham

Halesworth

Remote Aid Course

10th July 2019

I enjoyed the course, found it informative and detailed, with the right amount of seriousness and humour.

Dan Bradbury

Halesworth

Remote Aid Course

10th July 2019

Liked the course content, focused on relevant topics.
More tips for improvisation in case not carrying specific kit.

Tim Kasoar

Halesworth

Remote Aid Course

10th July 2019

Like the pace and the openness of the tutors and stories from real life experiences.
The river crossing picture to spot 5 things was useful. It'd be helpful to see more real life images to help us spot things and really helps some people to learn better.

Mary McEvoy

Halesworth

Remote Aid Course

10th July 2019

Covered a good range of topics that would be applicable in a real life situation.
I have not done this course before, but learnt some very useful information and helpful tips that I will take with me on my next trip.

Carys Gwynne Braidwood

Halesworth

Remote Aid Course

10th July 2019

I liked the course as gives new information and renews my old knowledge

Mihaela Militaru

Ipswich

Basic Life Support

3rd July 2019

I enjoyed the course because it refreshes your mind.
The instructors do an excellent job and answer any questions.

Alison King

Ipswich

Basic Life Support

3rd July 2019

Course was really good. CPR and RD training I think is good to learn.

Enjoyed my training, always good to learn new skills.

Eve Dring

Witnesham, Ipswich

Basic Life Support

3rd July 2019

I liked the practical part, I think it's good to be hands on.

Charlotte Allum

Witnesham, Ipswich

Basic Life Support

3rd July 2019

Really well delivered with good level of practical and knowledge.

Elizabeth Stone

Halesworth

Emergency First Aid at Work

10th may 2019

Good informative training, excellent training.

Tracey White

Halesworth

Emergency First Aid at Work

10th May 2019

This was the second time I have done this course with Phoenix and have appreciated the course and has made me feel more confident.

Knowledge and experience is great.

Daniel Bradbury

Halesworth

Emergency First Aid at Work

10th may 2019

Really informative and a very good approach for our group. I liked the pace the session was delivered at and the frequent stops to check if anyone had any questions.

I feel much more confident and am far more likely to use these skills after this session.

Mary McEvoy

Halesworth

Emergency First Aid at Work

17th April 2019

Very thorough training delivered in an interesting way. Thank you!

Tracey Butler

Halesworth

Emergency First Aid at Work

17th April 2019

Really Knowledgeable, made it interesting. Instructors work well together with jokes to lighten the mood.

Useful acronyms.

Hannah Nutt

Halesworth

Emergency First Aid at Work

17th April 2019

Covered a good range of potential accidents with clear descriptions & demonstrations of how to act, good mix of practicals and talking through everything.

Carys Gwynne Braidwood

Halesworth

Emergency First Aid at Work

17th April 2019

Excellent Course, Thank you

Robynne Lawley

Halesworth

Emergency First Aid at Work

17th April 2019

Very Good. Training was really good, not just for my job but at home as I have kids.

Shane Ryan

Woodbridge

FAW Refresher

10th April 2019

Good, detailed and informative.

Kieran Ellis

Woodbridge

FAW Refresher

10th April 2019

Everything was great, many thanks again

Adrian Leech

Woodbridge

FAW Refresher

10th April 2019

Very good course and good to refresh each year

Charles Clarke

Woodbridge

FAW Refresher

10th April 2019

I found the course very good and this helped me a lot.

Catherine Redknap

Ipswich

FAW Refresher

12th March 2019

The course instructors were very approachable & knowledgeable.

Great course, thank you.

Bryony Allan

Ipswich

Basic Life Support

6th January 2019

I found both tutors to be very knowledgeable with good skills, made to feel very comfortable.

Beverley Armitage

Kesgrave, Ipswich

First Aid at Work Refresher

1st November 2018

Both Stuart and Teresa are excellent communicators when explaining/delivering the course content.

Kieran Cobb

Kesgrave, Ipswich

First Aid at Work Refresher

1st November 2018

I thought the training was delivered very professionally and was very informative.

Mark Barker

Kesgrave, Ipswich

First Aid at Work Refresher

1st November 2018

Really enjoyed the course.

Feel more confident to deal with an emergency, especially as there is more than one first aider in our work place now.

Thank you

Anne Corke

Earl Soham

First Aid at Work

24th October 2018

Very well conducted and easy to understand. patient and skilled instructors.

Mike Winn

Earl Soham

Emergency First Aid at Work

19th October 2018

Very impressed with course, covered far more areas than in the past.

Alan Shulver

Earl Soham

Emergency First Aid at Work

19th October 2018

I found everything interesting and helpful.
I found the demonstrations helpful and i feel I learned more from them when you have to do them yourself.

Ashley Drury

Ipswich

Emergency First Aid at Work

13th October 2018

The course was very interesting. I expected it to be boring but Stuart and Teresa were interesting , funny and engaging.

Jay Montgomery

Ipswich

Emergency First Aid at Work

13th October 2018

Good course, kept you involved and interested.

Angeline Lewis

Felixstowe

AED Course

1st October 2018

The course was both informative and well paced. The knowledge the instructors had was very high.

Steven Dickerson

Felixstowe

AED Course

1st October 2018

Course was really interactive and hands on - gave the opportunity to actually practice.
The video was a good way to see a real life situation.

Leanne Hughes

Felixstowe

AED Course

1st October 2018

Thank you Phoenix EMS for making the training as calm and enjoyable as possible!

Stuart's in depth knowledge and use of info from his experiences as a paramedic. Teresa's exceptional organisational skills & professionalism.
Excellent course delivered in a very reassuring manner.

Dawn Maile

Felixstowe

AED & Basic Life Support

27th September 2018

Excellent course, information very good, easy to understand. Brilliant.
Recommend to any company this course

Robert Humphrey

Stowmarket

Emergency First Aid at Work

11th September 2018

Was Excellent
Good Day, nice people
Very interesting.

Michael Scannell

Stowmarket

Emergency First Aid at Work

11th September 2018

Excellent and informative
Refreshed my knowledge
Support before and during was excellent

Carl Parnell

Stowmarket

Emergency First Aid at Work

11th September 2018

Great Class, always enjoy it and learn something new every time.

First aid is great, enjoy the CPR.

Eve Dring

Witnesham, Ipswich

Basic Life support

23rd July 2018

Loved it all, had fun as well.

Enjoyed, very good in all things, learnt lots usual.

Kimberley Seymour

Witnesham, Ipswich

Basic Life Support

23rd July 2018

I liked the way the course was delivered. Very helpful while living in a health care sector.

Surya Sadanandan

Witnesham, Ipswich

Basic Life Support

23rd July 2018

Professional, knowledgeable delivery!! The tutors install confidence in your own ability to handle an emergency situation should one arise.

Sharon Hall

Ipswich

First Aid at Work Refresher

5th May 2018

Love the team, make it interesting and was able to answer all questions. Learnt new things today. Good refresher course.

Anthony Tanner

Ipswich

First Aid at Work Refresher

5th May 2018

Excellent! We were able to ask questions, tutor knowledge unbelievable as usual. Not made to feel an idiot when asking questions - fantastic interaction!

Fiona Vamvakidis

Ipswich

First Aid at Work Refresher

5th May 2018

All the sections helped me a lot. Keep going like this, thanks for the course it helped me to learn how to carry out first aid in all conditions!

Bevin Bencily

Ipswich

Basic Life Support

23rd March 2018

I liked the course. Excellent presentation. It is very helpful in daily life.

Cheriyansaji Kalapurayil

Ipswich

Basic Life Support

23rd March 2018

I enjoy the course an learnt a lot. It was friendly and I would tell friends and family.

Catherine Redknap

Ipswich

Emergency First Aid at Work

28th March 2018

I found the course very useful. I liked the practical exercises and the equipment. The powerpoint kept you interested and it was humorous at the right points.

Rachael Hill

Ipswich

Emergency First Aid at Work

28th March 2018

The course today really refreshed my first aid knowledge and was enjoyable.

Rhiannon Richards

Ipswich

First Aid at Work Refresher

27th March 2018

A very detailed course, clear and easy to understand.

Shaun Mayhew

Woodbridge

First Aid at Work Refresher

16th March 2018

Very good service, although not enjoying the practicals. I was made to feel at ease and it is very necessary.

Jason Smy

Woodbridge

First Aid at Work Refresher

16th March 2018

Enjoyed the course, very informative, very friendly, I think everyone should done first aid course if they are delivered as Stuart & Teresa do.

Adrian Leech

Woodbridge

First Aid at Work Frefresher

16th March 2018

Very good, Couldn't be better.

Holly Sharp

Sudbury

Basic Life Support

22nd February 2018

Clearly presented and relaxed so felt able to ask questions easily.

Emma Broomfield

Sudbury

Basic Life Support

22nd February 2018

Very Comprehensive, Good mix of theory and practical.

Jennifer O Neilll

Sudbury

Basic Life Support

22nd February 2018

All good. Very comprehensive. Useful practicing in practices of defibs.

Anthony O Neill

Sudbury.

Basic Life Support

22nd February 2018

Very professional and knowledgeable tutors made me feel very at ease during the training and provided encouragement and reassurance.

Happy to have further training/courses via Stuart and Teresa; enjoyed visual videos and demonstrations.

Chelsea Richardson

Ipswich

Emergency First Aid at Work

4th February 2018

Really enjoyed the course, thank you for making me feel at ease as I was so nervous.

I feel much more confident to be able to help and administer any first aid now.

Practicals were also really helpful.

Lesley Sathuphap

Ipswich

Emergency First Aid at Work

4th February 2018

The communication to arrange the training was fast, efficient and professional. It was difficult to arrange dates for myself and my colleague to attend but Theresa was understanding and helpful in arranging dates. The course was engaging, interactive and I enjoyed the practicals. This helped with remembering all the steps to follow.

By far the best first aid course I have done and will be using them in the future. Will highly recommend.

Amy Jefferies

Eye

First Aid at Work

23rd, 30th November and 7th December 2017

A really informative course, delivered in a well structured way by friendly tutors who made it a fun way of learning.

Always happy to answer questions and talk through anything that we got stuck or confused on.

Sophie Havers

Eye

First Aid at Work

23rd, 30th November and 7th December 2017

Wonderful staff
Very professional team.

Nikki Seggar

Kesgrave, Ipswich

FAW Refresher

27th September 2017

It was engaging & didn't drag on, information was simple & medical slang explained.

Cheers

Conor Warnes

Ipswich

Emergency First Aid at Work

15th September 2017

Very detailed and well explained instructors, also really good presentations.

I will definitely benefit from this.

Dean Smith

Ipswich

Emergency First Aid at Work

15th September 2017

Excellent training & pre-course communication for Phoenix EMS. Very professional & knowledgeable. I cannot recommend this course enough, I feel empowered to tackle a situation with confidence. Thank you.

Dawn maile

Felixstowe

AED Provider & BLS

12th September 2017

As always very good.

Great trainers.

Look forward to the next.

Kimberley Seymour

Witnesham, Ipswich

Basic Life Support

7th August 2017

I hadn't seen the choking vest used before so that was good to see.

Simone Sadler

Witnesham, Ipswich

Basic Life Support

7th August 2017

I enjoyed doing the course again. I think the refresher courses are key to updating your knowledge.

You both do a good job explaining and showing us the ways we can help someone choking and doing CPR.

Alison King

Witnesham, Ipswich

Basic Life Support

7th August 2017

A very successful refresher course - clear and concise.

First class as always.

Lorraine Evans

Westerfield, Ipswich

First Aid at Work Refresher

20th June 2017

Very informative, relaxed, friendly, easy to ask questions and had a laugh as well as learnt a lot.

Marion Gordon

Ipswich

Emergency First Aid at Work

11th March 2017

Absolutely excellent, learnt so much, hands on for us to learn. Thoroughly enjoyed.

Friendly - definitely recommend to anyone wanting to do this course. Lovely relaxed atmosphere, very patient with all of us!

Fiona Vamvakidis

Ipswich

EFAW

11th March 2017

I found the course very informative and enlightening. My last first aid course was several years ago , but it was to be updated on new procedures etc.

The practical tools - dummy & choking vest allowed me to put into practice the theory, which I found really beneficial.

Both tutors were really professional and made sure that we were confident and understood a section before moving onto the next.

Would be happy to (and will!) recommend to others!

Sharon Hall

Ipswich

Emergency First Aid at Work

11th March 2017

Very Friendly and very relaxed, enjoyed the practical.

Sharon Fosker

Ipswich.

Emergency First Aid at Work

11th March 2017

Found this course very useful for my business.

Will help my employees to carry out first aid if needed.

Andrew Clarke

Woodbridge

EFAW

17th March 2017

Very good course, enjoyed it. I now have the training to help others, well done.

Shane Ryan

Woodbridge

Emergency First Aid at Work

17th March 2017

Very informative course, very well presented. Please keep up the good work, very enjoyable day.

Adrian Leech

Woodbridge

Emergency First Aid at Work

17th March 2017

The first aid training we had was excellent, very well projected and interesting and made fun. Learnt a lot with a lot of demonstrations and able to be hands on with the training; CPR, bandages and recovery. Very enjoyable.

Dawn Leech

Woodbridge

EFAW

17th March 2017

I liked the choking vest as it was useful to be able to practice what I had learnt.

It was friendly and relaxed session.

Ali Hudson

Witnesham, Ipswich

Basic Life Support

30th January 2017

I liked the learning aids for choking, helps to feel you have achieved helping patient. Time for questions, liked room for humour.
I liked that if very nervous can do practicals separate from everyone. I feel I understand everything and have learnt lots.

Sophie Dring

Witnesham, Ipswich

Basic Life Support

30th January 2017

The range of subjects covered in our remote first aid course was varied and relevant.
Delivery of the key messages was brief but detailed and left all with a sense of confidence in our ability to administer first aid in challenging environments.

Jenny Chattington

Halesworth

Remote aid course

22nd November 2016

Loved the practical tips and real life experience that Stuart provided.

Presentation was excellent and a very supportive environment provided, Thank you.

Dawn Maile

Ipswich

Basic life support

28th November 2016

Very good structure with subjects broken down, followed by practicals.

Level you pitched at was perfect (assuming some knowledge & common sense!)
but also going over everything in detail.

No other comments only to say a big thanks - I think we've all learned loads or refreshed past knowledge and will certainly improve our own procedures and/or kit.

Mary McEvoy

Halesworth

Remote Aid Course

22nd November 2016

-Lots of good content in a short time span
-Very knowledgeable course leader with field experience

Jesse Timberlake

Halesworth

Remote Aid Course

22nd November 2016

Tailored to our needs, which was useful. Instructors brilliant as always!

Natalie Singleton

Halesworth

Remote Aid Course

22nd November 2016

Good combination of theory with time to practice with practicals.
Very approachable, easy to ask questions.

Charlotte Beckham

Halesworth

Remote Aid Course

22nd November 2016

Very professional company from first contact up to and including the training. We have used them twice and will continue to use them at Westminster Homecare in Ipswich. We hope to be able to give them continued business. First class training and would thoroughly recommend.

Stuart Howell

Ipswich

Emergency First Aid at Work

11th October 2016

Very interesting, liked being able to use the chocking Vest, found the practical very useful. Enjoyable day.

Zoe Barker

Ipswich

Emergency First Aid at Work

11th October 2016

This is the 3rd first aid course I have attended and from it has been the most informative and enjoyable.

Rhiannon Richards

Ipswich

Emergency First Aid at Work

11th October 2016

CPR training was very good practical experience. Course very informative.

Claire Mouland

Ipswich

Emergency First Aid at Work

9th September 2016

Our trainees felt very relaxed and comfortable and found the course very informative – they said lovely people conducting the training very experienced and knowledgeable and explained things easily.

Nikki Segger

Ipswich.

Emergency First Aid at Work & First Aid at Work

23rd, 24th & 25th August 2016

Our staff members greatly enjoyed the training day, which they felt it was delivered in a professional but accessible manner.
Many Thanks.

Jenny Chattington

World Land Trust, Conservation Charity, Halesworth

Emergency First Aid at Work

22nd July 2016

The whole experience from the very first contact was excellent
Initial site visit very beneficial
Regular communication and updates
Presentation first class
Thoroughly recommended



Lorraine Evans

Witnesham, Ipswich.

Emergency First Aid at Work

Friday 24th June 2016

Our children had the loveliest time when Teresa and Stuart visited us on Wednesday....not only did they have loads of questions to ask...they also all learned how to do the recovery position and more importantly know how it can save someone's life! Many 5 and 6 year olds went home and put their parents in the recovery position that night..I know this because they told me and were so impressed that the children had learned it.

Please come back again and teach us some more! I know the older children also learned more first aid and also had a fabulous session with you. Would heartily recommend it to all. Thank you for your patience with some very excited children. I have photos if you would like some.

Sigi Steer - Teacher

Ipswich.

Free First Aid Work shops

25th May 2016

My children benefitted so much from your courses at their primary school. When a 9 year old is explaining the recovery position and putting the rest of the family in it, you know they've learnt a worthwhile life skill. Fantastic. General first aid should be on the curriculum!

Claire Knight

Ipswich

Free First Aid Work shops

25th May 2016

Thank you very much for coming into school yesterday. I can honestly say the children loved every minute of it and most parents were put into the recovery position yesterday evening! I have a child in year 1 and 3 and they both loved the sessions.

We do have a PTA Facebook page which was has received the following comments:

"Yes, we have had demonstrations of the recovery position here too. Great to have visitors into the school sharing their skills. A big thumb's up from us, thanks"

"Now can do the recovery position, it's so positive for them to learn practical life skills like this."

"Faith loved it. She's told me all about how to do the recovery position. I'm really pleased they have done this at school. Such an important thing to learn."

"We've had the recovery position demonstration too. Brilliant idea to do this at school - looking forward to tomorrow afternoon's parent session "
"Livi told me the 'pedermerics' had been in to see everyone
Brilliant idea xxx"

"Harry told me he should dial 999 for emergency and he could say his address - hopefully we'll never need it!"

"I too have been placed in the recovery position this evening by Kenzie. Brilliant they're learning such important skills""Such a brilliant idea - thank you for organising it...my boys loved it "

These comments were all received from parents whose children are in all different classes within the school so is evidence it was thoroughly enjoyed throughout the ages.

Bryony

Ipswich

Free First Aid Workshops

25th May 2016

The course organisation was excellent, Phoenix were efficient and helpful from the very first point of contact. The course itself was presented in an interesting manner with the benefit of lots of true life experience and tips. It was very helpful to watch a video of Agonal breathing and also CPR taking place in the real world.

The presenters were knowledgable and approachable. Leaving us with a sense of confidence in our own abilities. I think the 2 hour basic life support course would be worthwhile for everybody, I will be recommending it to friends and family as well as to work colleagues.

Dawn Maile, Chartered Physiotherapy

Ipswich

Basic Life Support

9th November 2015

Very friendly and professional.
All my staff said they enjoyed the training, and that they learnt from it.
I would recommend this company to other homes.

Dawn Stevenson

Felixstowe

Basic Life Support

26th & 28th October 2015

Very pleased with an excellent training provided by Phoenix EMS. The course tutors were fantastic, with great knowledge and approach to our four employees. We used previously other company the training however our staff were very impressed with amount of extra information given on top of what would be normally covered on their First Aid course. Guys have encouraged team work, instead of just sitting reading for eight hours a day.
I highly recommend their service to anyone!
We also had practicals, practising bandaging, head dresses, CPR, recovery positions and much much more. The subjects covered for the four staff during the day were very involved, from a minor scratch or burn, right up to dealing with a amputated limb.

Agnieszka Skibniewska

Earl Soham

Emergency First Aid at Work

8th October 2015

‘The course was really helpful to improve my knowledge and understanding about Basic Life Support’….

Resmi

Ipswich

Basic Life Support course

26th February 2015

‘This course was very informative and also enabled me to try with the theory to put it in to practice’….

Przyanka

Ipswich

Basic Life Support course

26th February 2015

‘The staff that came into the home were very good. They made it understandable and the knowledge they gave was very good. I really enjoyed the course’….

Liza

Ipswich

Basic Life Support course

26th February 2015

‘It was very informative’….

Ansy

Ipswich

Basic Life Support course

26th February 2015.

‘It was very useful’….

Bevin

Ipswich

Basic Life Support course

26th February 2015.

‘I enjoyed doing the course, it helped me to understand’….

Tracy

Ipswich

Basic Life Support course

26th February 2015

‘I have enjoyed the AED/CPR training. It is good to have an update/refresher training’….

John

Frinton

AED/CPR and Oxygen Therapy courses

4th December 2014

‘All very good – Many Thanks’….

Nigel

Frinton

AED/CPR and Oxygen Therapy courses

4th December 2014

‘I really enjoyed the course. The first ever first aid course in 20 years that was fun, informative and kept us all involved. Stuart was fun, extremely knowledgeable and Teresa was very supportive and able to answer all questions. She offered a really good level of support. I feel confident in attempting to save a life and administer first aid – Thank you’. ‘Both trainers were approachable and happy to answer our questions. The power points were of interest too, to the point, informative and illustrations were clear’….

Cheri

Ipswich

EFAW course

16th October 2014

‘I really enjoyed the training. I thought the balance of theory and practical was good. I felt it was beneficial to have a trainer who has had many years first hand experience. Thank you’….

Alex

Ipswich

EFAW course

16th December 2014

‘I found the course clear and concise and feel more confident in an emergency situation, that I would be able to help if I could’….

Karen

Ipswich

EFAW course

16th December 2014

‘Enjoyed the day – good course’….

Jane

Ipswich

EFAW course

16th December 2014

‘Loved the chocking practice vest! Found practical’s very useful and matches my angle of learning’….

Lucy

Ipswich

EFAW course

16th October 2014

‘Very knowledgeable and enthusiastic trainers, comfortable learning environment’….

Claire

Ipswich

EFAW course

16th December 2014

‘A fun day, nice tutors, Thank you!….

Suzi

Ipswich

EFAW course – 16th December 2014.

16th December 2014.

‘Informative and friendly. Understanding of peoples needs’….

Ryan

Hadleigh

EFAW course

3rd October 2014

‘Loved it, was fun and not boring. Learned a lot, very pleased, Thank you!…. Kimberley – Witnesham Nursing Home, Ipswich. Basic Life Support course – 17th September 2014.

Kimberley

Ipswich

Basic Life Support course

17th September 2014

‘Very clear and concise’….

Sandy

Ipswich

Basic Life Support course

4th July 2014

‘Many Thanks!’…. Elizabeth – The Pilates Studio, Kersey, Ipswich. Basic Life Support course – 4th July 2014.

Elizabeth

Ipswich

Basic Life Support course

4th July 2014

‘Clear instruction and explanation, and plenty of time and practice. ‘Very good value for money and enjoyable’….

Cassie

Ipswich

Basic Life Support course

4th July 2014

‘Really enjoyed it; it was thorough and it was clear. The presenter has in-depth knowledge’. ‘Brilliant, Thanks’….

David

Ipswich

Basic Life Support course

4th July 2014

‘Just the course I wanted, well done’!….

Page

Ipswich

Basic Life Support course

4th July 2014

‘Well delivered, very understandable and answered all questions’. ‘Excellent, well run course, very well explained’….

Helen

Ipswich

Basic Life Support course

4th July 2014

‘Really glad I done this – I feel much more confident’. ‘Very knowledgeable; great to hear from Stuart’s real experiences too’….

Peter

Ipswich

Basic Life Support course

4th July 2014

‘Liked the course’…. Vilma – Leopold Nursing Home, Felixstowe. Basic Life Support course – 19th June 2014.

Vilma

Felixstowe

Basic Life Support course

19th June 2014.

‘Well done’….

Laura

Felixstowe

Basic Life Support course

Have a question or would like to book a course or consultation, call us on 07840585475

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