PHOENIX EMERGENCY MEDICAL SOLUTIONS
ONSITE FIRST AID TRAINING + CONSULTANCY PROVIDER
FOR IPSWICH & THE EAST ANGLIA AREA

07840 585 475

Ramsgate Drive, Ipswich, Suffolk, IP3 9DB

Courses

Reviews

The communication to arrange the training was fast, efficient and professional. It was difficult to arrange dates for myself and my colleague to attend but Theresa was understanding and helpful in arranging dates. The course was engaging, interactive and I enjoyed the practicals. This helped with remembering all the steps to follow.

By far the best first aid course I have done and will be using them in the future. Will highly recommend.

Amy Jefferies

Log Cabin Holidays, Eye

First Aid at Work

23rd, 30th November and 7th December 2017

A really informative course, delivered in a well structured way by friendly tutors who made it a fun way of learning.

Always happy to answer questions and talk through anything that we got stuck or confused on.

Sophie Havers

Log Cabin Holidays, Eye

First Aid at Work

23rd, 30th November and 7th December 2017

Wonderful staff
Very professional team.

Nikki Seggar

Tippers R Us, Kesgrave

FAW Refresher

27th September 2017

It was engaging & didn't drag on, information was simple & medical slang explained.

Cheers

Conor Warnes

Anglia Karting, Ipswich

Emergency First Aid at Work

15th September 2017

Very detailed and well explained instructors, also really good presentations.

I will definitely benefit from this.

Dean Smith

Anglia Karting, Ipswich

Emergency First Aid at Work

15th September 2017

Excellent training & pre-course communication for Phoenix EMS. Very professional & knowledgeable. I cannot recommend this course enough, I feel empowered to tackle a situation with confidence. Thank you.

Dawn maile

Dawn Maile Chartered Physiotherapy, Felixstowe

AED Provider & BLS

12th September 2017

As always very good.

Great trainers.

Look forward to the next.

Kimberley Seymour

Witnesham Nursing Home

Basic Life Support

7th August 2017

I hadn't seen the choking vest used before so that was good to see.

Simone Sadler

Witnesham Nursing Home

Basic Life Support

7th August 2017

I enjoyed doing the course again. I think the refresher courses are key to updating your knowledge.

You both do a good job explaining and showing us the ways we can help someone choking and doing CPR.

Alison King

Witnesham Nursing Home

Basic Life Support

7th August 2017

A very successful refresher course - clear and concise.

First class as always.

Lorraine Evans

Harrison & Wildon Ltd, Westerfield Nr Ipswich

First Aid at Work Refresher

20th June 2017

Very informative, relaxed, friendly, easy to ask questions and had a laugh as well as learnt a lot.

Marion Gordon

1st for Feet Chiropody Clinic, Ipswich

Emergency First Aid at Work

11th March 2017

Absolutely excellent, learnt so much, hands on for us to learn. Thoroughly enjoyed.

Friendly - definitely recommend to anyone wanting to do this course. Lovely relaxed atmosphere, very patient with all of us!

Fiona Vamvakidis

1st for Feet Chiropody Clinic, Ipswich

EFAW

11th March 2017

I found the course very informative and enlightening. My last first aid course was several years ago , but it was to be updated on new procedures etc.

The practical tools - dummy & choking vest allowed me to put into practice the theory, which I found really beneficial.

Both tutors were really professional and made sure that we were confident and understood a section before moving onto the next.

Would be happy to (and will!) recommend to others!

Sharon Hall

1st for Feet Chiropody Clinic, Ipswich

Emergency First Aid at Work

11th March 2017

Very Friendly and very relaxed, enjoyed the practical.

Sharon Fosker

1st for Feet Chiropody Clinic, Ipswich.

Emergency First Aid at Work

11th March 2017

Found this course very useful for my business.

Will help my employees to carry out first aid if needed.

Andrew Clarke

AP Clarke Construction Ltd

EFAW

17th March 2017

Very good course, enjoyed it. I now have the training to help others, well done.

Shane Ryan

AP Clarke Construction Ltd

Emergency First Aid at Work

17th March 2017

Very informative course, very well presented. Please keep up the good work, very enjoyable day.

Adrian Leech

AP Clarke Construction Ltd

Emergency First Aid at Work

17th March 2017

The first aid training we had was excellent, very well projected and interesting and made fun. Learnt a lot with a lot of demonstrations and able to be hands on with the training; CPR, bandages and recovery. Very enjoyable.

Dawn Leech

AP Clarke Construction Ltd

EFAW

17th March 2017

I liked the choking vest as it was useful to be able to practice what I had learnt.

It was friendly and relaxed session.

Ali Hudson

Witnesham Nursing Home

Basic Life Support

30th January 2017

I liked the learning aids for choking, helps to feel you have achieved helping patient. Time for questions, liked room for humour.
I liked that if very nervous can do practicals separate from everyone. I feel I understand everything and have learnt lots.

Sophie Dring

Witnesham Nursing Home

Basic Life Support

30th January 2017

The range of subjects covered in our remote first aid course was varied and relevant.
Delivery of the key messages was brief but detailed and left all with a sense of confidence in our ability to administer first aid in challenging environments.

Jenny Chattington

World Land Trust, Halesworth

Remote aid course

22nd November 2016

Loved the practical tips and real life experience that Stuart provided.

Presentation was excellent and a very supportive environment provided, Thank you.

Dawn Maile

Chartered Physiotherapist, Bealings, Ipswich

Basic life support

28th November 2016

Very good structure with subjects broken down, followed by practicals.

Level you pitched at was perfect (assuming some knowledge & common sense!)
but also going over everything in detail.

No other comments only to say a big thanks - I think we've all learned loads or refreshed past knowledge and will certainly improve our own procedures and/or kit.

Mary McEvoy

World Land Trust

Remote Aid Course

22nd November 2016

-Lots of good content in a short time span
-Very knowledgeable course leader with field experience

Jesse Timberlake

World Land Trust

Remote Aid Course

22nd November 2016

Tailored to our needs, which was useful. Instructors brilliant as always!

Natalie Singleton

World Land Trust

Remote Aid Course

22nd November 2016

Good combination of theory with time to practice with practicals.
Very approachable, easy to ask questions.

Charlotte Beckham

World Land Trust

Remote Aid Course

22nd November 2016

Very professional company from first contact up to and including the training. We have used them twice and will continue to use them at Westminster Homecare in Ipswich. We hope to be able to give them continued business. First class training and would thoroughly recommend.

Stuart Howell

Westminster Homecare Ltd, Ipswich

Emergency First Aid at Work

11th October 2016

Very interesting, liked being able to use the chocking Vest, found the practical very useful. Enjoyable day.

Zoe Barker

Westminster Homecare Ltd

Emergency First Aid at Work

11th October 2016

This is the 3rd first aid course I have attended and from it has been the most informative and enjoyable.

Rhiannon Richards

Westminster Homecare Ltd

Emergency First Aid at Work

11th October 2016

CPR training was very good practical experience. Course very informative.

Claire Mouland

Westminster Homecare Ltd, Ipswich

Emergency First Aid at Work

9th September 2016

Our trainees felt very relaxed and comfortable and found the course very informative – they said lovely people conducting the training very experienced and knowledgeable and explained things easily.

Nikki Segger

Tippers R Us, Kesgrave, Ipswich.

Emergency First Aid at Work & First Aid at Work

23rd, 24th & 25th August 2016

Our staff members greatly enjoyed the training day, which they felt it was delivered in a professional but accessible manner.
Many Thanks.

Jenny Chattington

World Land Trust, Conservation Charity, Halesworth

Emergency First Aid at Work

22nd July 2016

The whole experience from the very first contact was excellent
Initial site visit very beneficial
Regular communication and updates
Presentation first class
Thoroughly recommended



Lorraine Evans

Harrison & Wildon Ltd, Ipswich.

Emergency First Aid at Work

Friday 24th June 2016

Our children had the loveliest time when Teresa and Stuart visited us on Wednesday....not only did they have loads of questions to ask...they also all learned how to do the recovery position and more importantly know how it can save someone's life! Many 5 and 6 year olds went home and put their parents in the recovery position that night..I know this because they told me and were so impressed that the children had learned it.

Please come back again and teach us some more! I know the older children also learned more first aid and also had a fabulous session with you. Would heartily recommend it to all. Thank you for your patience with some very excited children. I have photos if you would like some.

Sigi Steer - Teacher

Tattingstone Primary School, Ipswich.

Free First Aid Work shops

25th May 2016

My children benefitted so much from your courses at their primary school. When a 9 year old is explaining the recovery position and putting the rest of the family in it, you know they've learnt a worthwhile life skill. Fantastic. General first aid should be on the curriculum!

Claire Knight

Tattingstone Primary School yr 4 and reception yr, Ipswich

Free First Aid Work shops

25th May 2016

Thank you very much for coming into school yesterday. I can honestly say the children loved every minute of it and most parents were put into the recovery position yesterday evening! I have a child in year 1 and 3 and they both loved the sessions.

We do have a PTA Facebook page which was has received the following comments:

"Yes, we have had demonstrations of the recovery position here too. Great to have visitors into the school sharing their skills. A big thumb's up from us, thanks"

"Now can do the recovery position, it's so positive for them to learn practical life skills like this."

"Faith loved it. She's told me all about how to do the recovery position. I'm really pleased they have done this at school. Such an important thing to learn."

"We've had the recovery position demonstration too. Brilliant idea to do this at school - looking forward to tomorrow afternoon's parent session "
"Livi told me the 'pedermerics' had been in to see everyone
Brilliant idea xxx"

"Harry told me he should dial 999 for emergency and he could say his address - hopefully we'll never need it!"

"I too have been placed in the recovery position this evening by Kenzie. Brilliant they're learning such important skills""Such a brilliant idea - thank you for organising it...my boys loved it "

These comments were all received from parents whose children are in all different classes within the school so is evidence it was thoroughly enjoyed throughout the ages.

Bryony

Tattingstone Primary School, Ipswich

Free First Aid Workshops

25th May 2016

The course organisation was excellent, Phoenix were efficient and helpful from the very first point of contact. The course itself was presented in an interesting manner with the benefit of lots of true life experience and tips. It was very helpful to watch a video of Agonal breathing and also CPR taking place in the real world.

The presenters were knowledgable and approachable. Leaving us with a sense of confidence in our own abilities. I think the 2 hour basic life support course would be worthwhile for everybody, I will be recommending it to friends and family as well as to work colleagues.

Dawn Maile, Chartered Physiotherapy

Little Bealings, Nr Ipswich, Suffolk

Basic Life Support

9th November 2015

Very friendly and professional.
All my staff said they enjoyed the training, and that they learnt from it.
I would recommend this company to other homes.

Dawn Stevenson

Saint Mary's Nursing Home, Felixstowe

Basic Life Support

26th & 28th October 2015

Very pleased with an excellent training provided by Phoenix EMS. The course tutors were fantastic, with great knowledge and approach to our four employees. We used previously other company the training however our staff were very impressed with amount of extra information given on top of what would be normally covered on their First Aid course. Guys have encouraged team work, instead of just sitting reading for eight hours a day.
I highly recommend their service to anyone!
We also had practicals, practising bandaging, head dresses, CPR, recovery positions and much much more. The subjects covered for the four staff during the day were very involved, from a minor scratch or burn, right up to dealing with a amputated limb.

Agnieszka Skibniewska

Dove Clothing Company. Earl Soham, Woodbridge

Emergency First Aid at Work

8th October 2015

‘The course was really helpful to improve my knowledge and understanding about Basic Life Support’….

Resmi

Witnesham Nursing Home, Ipswich

Basic Life Support course

26th February 2015

‘This course was very informative and also enabled me to try with the theory to put it in to practice’….

Przyanka

Witnesham Nursing home, Ipswich

Basic Life Support course

26th February 2015

‘The staff that came into the home were very good. They made it understandable and the knowledge they gave was very good. I really enjoyed the course’….

Liza

Witnesham Nursing Home, Ipswich

Basic Life Support course

26th February 2015

‘It was very informative’….

Ansy

Witnesham Nursing Home, Ipswich. Basic Life Support course – 26th February 2015.

Basic Life Support course

26th February 2015.

‘It was very useful’….

Bevin

Witnesham Nursing Home, Ipswich

Basic Life Support course

26th February 2015.

‘I enjoyed doing the course, it helped me to understand’….

Tracy

Witnesham Nursing Home, IpswichBasic Life Support course – 26th February 2015.

Basic Life Support course

26th February 2015

‘I have enjoyed the AED/CPR training. It is good to have an update/refresher training’….

JJohn

Frinton Training Ltd, Frinton

AED/CPR and Oxygen Therapy courses

4th December 2014

‘All very good – Many Thanks’….

Nigel

Frinton Training Ltd, Frinton

AED/CPR and Oxygen Therapy courses

4th December 2014

‘I really enjoyed the course. The first ever first aid course in 20 years that was fun, informative and kept us all involved. Stuart was fun, extremely knowledgeable and Teresa was very supportive and able to answer all questions. She offered a really good level of support. I feel confident in attempting to save a life and administer first aid – Thank you’. ‘Both trainers were approachable and happy to answer our questions. The power points were of interest too, to the point, informative and illustrations were clear’….

Cheri

EACH Children’s Hospice, Ipswich

EFAW course

16th October 2014

‘I really enjoyed the training. I thought the balance of theory and practical was good. I felt it was beneficial to have a trainer who has had many years first hand experience. Thank you’….

Alex

EACH Children’s Hospice, Ipswich

EFAW course

16th December 2014

‘I found the course clear and concise and feel more confident in an emergency situation, that I would be able to help if I could’….

Karen

EACH Children’s Hospice, Ipswich

EFAW course

16th December 2014

‘Enjoyed the day – good course’….

Jane

EACH Children’s Hospice, Ipswich

EFAW course

16th December 2014

‘Loved the chocking practice vest! Found practical’s very useful and matches my angle of learning’….

Lucy

EACH Children’s Hospice, Ipswich

EFAW course

16th October 2014

‘Very knowledgeable and enthusiastic trainers, comfortable learning environment’….

Claire

EACH Children’s Hospice, Ipswich

EFAW course

16th December 2014

‘A fun day, nice tutors, Thank you!….

Suzi

EACH Children’s Hospice, Ipswich

EFAW course – 16th December 2014.

16th December 2014.

‘Informative and friendly. Understanding of peoples needs’….

Ryan

Jim Lawrence Original Steelworks, Hadleigh, Ipswich

EFAW course

3rd October 2014

‘Loved it, was fun and not boring. Learned a lot, very pleased, Thank you!…. Kimberley – Witnesham Nursing Home, Ipswich. Basic Life Support course – 17th September 2014.

Kimberley

Witnesham Nursing Home, Ipswich

Basic Life Support course

17th September 2014

‘Very clear and concise’….

Sandy

The Pilates Studio, Kersey, Ipswich

Basic Life Support course

4th July 2014

‘Many Thanks!’…. Elizabeth – The Pilates Studio, Kersey, Ipswich. Basic Life Support course – 4th July 2014.

Elizabeth

The Pilates Studio, Kersey, Ipswich

Basic Life Support course

4th July 2014

‘Clear instruction and explanation, and plenty of time and practice. ‘Very good value for money and enjoyable’….

Cassie

The Pilates Studio, Kersey, Ipswich

Basic Life Support course

4th July 2014

‘Really enjoyed it; it was thorough and it was clear. The presenter has in-depth knowledge’. ‘Brilliant, Thanks’….

David

The Pilates Studio, Kersey, Ipswich

Basic Life Support course

4th July 2014

‘Just the course I wanted, well done’!….

Page

The Pilates Studio, Kersey, Ipswich

Basic Life Support course

4th July 2014

‘Well delivered, very understandable and answered all questions’. ‘Excellent, well run course, very well explained’….

Helen

The Pilates Studio, Kersey, Ipswich

Basic Life Support course

4th July 2014

‘Really glad I done this – I feel much more confident’. ‘Very knowledgeable; great to hear from Stuart’s real experiences too’….

Peter

The Pilates Studio, Kersey, Ipswich

Basic Life Support course

4th July 2014

‘Liked the course’…. Vilma – Leopold Nursing Home, Felixstowe. Basic Life Support course – 19th June 2014.

Vilma

Leopold Nursing Home, Felixstowe

Basic Life Support course

19th June 2014.

‘Well done’….

Laura

Leopold Nursing Home, Felixstowe

Basic Life Support course

19th June 2014

‘I liked the course because it has given me more knowledge about first aid’….

Inga

Leopold Nursing Home, Felixstowe

Basic Life Support course

19th June 2014

‘Everything mentioned was helpful for me, updating my training’….

Anish

Leopold Nursing Home, Felixstowe

Basic Life Support course

19th June 2014

‘It was all very clear and to the point’….

Christina

Oliver Court, Great Yarmouth, Norfolk

EFAW course

20th May 2014

‘Approachable and friendly – at ease asking questions’….

Amy

Oliver Court, Great Yarmouth, Norfolk

EFAW course

20th May 2014

‘It was very useful and we were engaged/occupied throughout the day’. Staff were friendly and easy to listen to’. Wasn’t boring at all’. ‘Over all, very satisfied’….

Lisa

Oliver Court, Great Yarmouth, Norfolk

EFAW course

20th May 2014

‘Very informative, Thank you very much’!….

Abigail

Oliver Court, Great Yarmouth, Norfolk

EFAW course

20th May 2014

‘Clear and easy to digest’. Informative and precise information’…. Gemma – Oliver Court, Great Yarmouth, Norfolk. EFAW course – 20th May 2014.

Gemma

Oliver Court, Great Yarmouth, Norfolk

EFAW course

20th May 2014

‘Gave correct and informative information on things that I was not sure about, ie, chocking’….

Debbie

Oliver Court, Great Yarmouth, Norfolk

EFAW course

28th May 2014

‘Was good insight and learnt the new first aid’….

Sarah

Oliver Court, Great Yarmouth, Norfolk

EFAW course

28th May 2014

‘It was relaxed and informal but also very informative and interesting’. ‘It will give me information that will help in my role’….

Maria

Oliver Court, Great Yarmouth, Norfolk

EFAW course

28th May 2014

‘The course was made interesting with appropriate humour’!….

Jodie

Oliver Court, Great Yarmouth, Norfolk

EFAW course

28th May 2014

‘Very informative, relaxed and we were able to participate and ask questions’….

Sonia

Oliver Court, Great Yarmouth, Norfolk

EFAW course

28th May 2014

‘To the point and not boring’….

Joanne

Witnesham Nursing Home, Ipswich

Basic Life Support course

21st March 2014

‘Was all good, useful information that we need to know’. ‘Thank you for my training, enjoyed it, learned a lot’….

Seruwaia

Witnesham Nursing Home, Ipswich

Basic Life Support course

21st February 2014

”It was great’….

Michelle

Witnesham Nursing Home, Ipswich

Basic Life Support course

21st February 2014

‘Liked very much the practical aspect, well done’….

Jayan

Witnesham Nursing Home, Ipswich

Basic Life Support course

21st February 2014

‘I think you are great’! ‘Thank you for your time’. ‘Information was very useful and important’….

Massa

Witnesham Nursing Home, Ipswich

21st February 2014

‘This course is very good, brilliant’…. Vakkechalil – Witnesham Nursing Home, Ipswich. Basic Life Support course – 21st February 2014.

Vakkechalil

Witnesham Nursing Home, Ipswich

Basic Life Support course

21st February 2014

‘I was glad of all the information and the way in which it was put across’. ‘I have enjoyed the day’….

Elsa

Byways Care, Saxmundham

EFAW course

5th December 2013

‘It was relaxed and fun’. ‘I enjoyed the course, the instructor was very good’….

Kate

Byways Care, Saxmundham

EFAW course

5th December 2013

‘Felt could ask questions and didn’t feel embarrassed’. ‘Best first aid course I have attended’….

Karen

Byways Care, Saxmundham

EFAW course

5th December 2013

‘Felt could ask questions and didn’t feel embarrassed’. ‘Best first aid course I have attended’….

Karen

Byways Care, Saxmundham

EFAW course

5th December 2013

‘Very friendly and knowledgeable’….

Gemma

Byways Care, Saxmundham

EFAW course

5th December 2013.

‘Many examples were related to real life situations, so made it easier to visualise’….

Verne

Byways Care, Saxmundham

EFAW course

5th December 2013

‘I liked how everything was explained simply and practical was shown very well’….

Ann

Jasmine Court Independent Hospital, Waltham Abbey

Oxygen Therapy course

15th august 2013

‘The instructor was great and able to answer all questions asked and very clear, Thank you’…. Rachel – Jasmine Court Independent Hospital, Waltham Abbey. Oxygen Therapy course – 15th august 2013.

Rachel

Jasmine Court Independent Hospital, Waltham Abbey

Oxygen Therapy course

15th august 2013

‘Well presented’….

Chetanan

– Jasmine Court Independent Hospital, Waltham Abbey

Oxygen Therapy course

15th august 2013

‘The course is very appropriate and useful’. ‘Method used is very interactive and enjoyable, very useful’….

Lorraine

Jasmine Court Independent Hospital, Waltham Abbey

Oxygen Therapy course

15th august 2013

The practical was very good and useful’. ‘All informative and appropriate to everyone’s understanding’….

Rodica

Jasmine Court Independent Hospital, Waltham Abbey

Oxygen Therapy course

15th august 2013

‘The course was very good, all questions answered’….

Sevim

Jasmine Court Independent Hospital, Waltham Abbey

Oxygen Therapy course

– 15th august 2013.

‘Course was extremely interesting, beneficial and informative’. ‘The course was extremely thorough and as I have no previous knowledge about this subject it has assured me that I can perform the basic in an emergency situation, Thank you’….

Amy

Jasmine Court Independent Hospital, Waltham Abbey

Oxygen Therapy course

15th august 2013

‘Very informative and useful’….

Sue

Jasmine Court Independent Hospital, Waltham Abbey

Oxygen Therapy course

15th august 2013

Have a question or would like to book a course or consultation, call us on 07840585475

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