07840 585 475

Shenstone Drive
Ipswich IP1 6NS


Privacy Policy



This privacy policy sets out how Phoenix EMS uses and protects any information that you give when you use this website.

Phoenix EMS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Phoenix EMS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st July 2013.

What we collect

Depending on which courses you book we may need to collect some or all of the following information:

  • name and job title.
  • date of birth.
  • contact information including email address.
  • demographic information such as postcode.

Registered with the ICO (Information Commissioners Office)

We never use any information given to us for marketing. We will only contact you regarding ongoing training or to send a reminder for certificates about to expire or up for renewal. We never share any details with any third parties. Any and all information collected is only supplied to our Awarding Organisation as required by them and held securely for verification reasons to help prevent cases of learning fraud.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Phoenix Emergency Medical Solutions is registered with the ICO.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Please Contact Us for more details or to book.

Have a question or would like to book a course or consultation, call us on 07840585475

Enjoyed Your Course?

Spread The Word

Leave A Review

Quick Enquiry Form





Input above code